1. Introduction
Clipia.ai ("we," "our," "the Company") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Service.
2. Data We Collect
2.1. Data you provide:
- Email and name during registration
- Payment information (processed through secure payment systems)
- Text prompts for generation
- Uploaded images and videos
2.2. Data collected automatically:
- IP address (stored in hashed form for security)
- Device and browser information
- Service usage statistics
- Cookies and similar technologies
3. How We Use Your Data
- Providing and improving the Service
- Processing payments
- Content moderation and security
- Personalizing user experience
- Communicating with users
- Complying with legal requirements
4. Moderation and Safety
To ensure platform safety, we:
- Store prompt hashes — to detect repeat violations, we store SHA-256 hashes of prompts, but not the prompts themselves
- Log moderation events — violation category, timestamp, action taken
- Do not store prohibited content — images/videos that violate our policies are immediately deleted
- Maintain Trust Scores — a trust rating for each user
5. Data Retention
| Data Type | Retention Period |
|---|
| Account data | Until account deletion + 30 days |
| Generations | Until deleted by user or upon account deletion |
| Moderation logs | 90 days (critical — 7 years) |
| Payment information | As required by applicable law |
6. Your Rights
Under the GDPR and CCPA, you have the right to:
- Access — obtain a copy of your data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Portability — receive your data in a machine-readable format
- Objection — object to the processing of your data
- Restriction — restrict the processing of your data
To exercise your rights, contact us at privacy@clipia.ai
7. Cookies
We use cookies for the following purposes:
- Essential — authentication and security
- Functional — remembering your preferences
- Analytics — improving the Service
You can manage cookies through your browser settings.
8. Data Transfers
We may share your data with:
- AI model providers to fulfill generation requests
- Payment processors to handle transactions
- Cloud providers for data storage
- Law enforcement authorities upon lawful request
9. Security
We implement industry-standard security measures:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Regular security audits
- Restricted access to personal data
